Account Deletion Request
If you would like to delete your account, please send a deletion request from the email address associated with your account to the email address below.
How to proceed?
- Send an email from the email address registered with your account to the address below.
- Write "Account Deletion Request" in the email subject line.
- After your request is reviewed, your account and associated data will be deleted.
Important: Only the user data belonging to the email account that sends the request can be deleted. Deletion requests on behalf of another account will not be accepted.
Deleted and Retained Data
When your account is deleted, the following data is permanently removed or retained for a specified period.
Permanently Deleted Data
- User account and profile information (name, email)
- Puzzle progress and solution history
- App preferences and settings
Data Retained for a Period
- Purchase records (subscription history): Retained for 3 to 10 years as required by legal obligations.
- Crash and error logs (Sentry): Automatically deleted within 90 days.
Send your deletion request to:
Send Email — starbattle@puzzler.com.tr